Complaint and Takedown Policy

Complaint and Takedown Policy

1. Purpose

This Complaint and Takedown Policy describes how [DF Media / dominadark.com] receives, reviews,

and resolves complaints, including content takedown requests, in compliance with applicable laws and

card network standards.

2. Scope

This policy applies to:

● All content published on dominadark.com

● All performers, users, rights holders, and third parties

● Complaints related to consent, legality, intellectual property, privacy, or policy violations

3. Submitting a Complaint or Takedown Request

Complaints or takedown requests may be submitted via:

● Email: compliance@dominadark.com

● Contact form: https://dominadark.com/support/

Requests should include, where applicable:

● Identification of the content in question (URL or description)

● Reason for the complaint or takedown request

● Proof of identity or authority (if acting on behalf of a performer or rights holder)

4. Immediate Response

Upon receipt of a complaint or takedown request:

● The reported content is immediately removed or suspended from public access

● The content remains unavailable while a prompt review is conducted

5. Review and Investigation

All complaints are reviewed promptly by designated compliance personnel.

If a complaint is determined to be valid:

● The content is removed or remains suspended without delay

● An internal investigation is initiated

● Appropriate corrective actions are taken, which may include permanent content removal or termination of related agreements

If a complaint is determined to be invalid:

● The content may be reinstated

● The decision and rationale are documented

6. Documentation and Record Keeping

All complaints, takedown requests, investigations, and outcomes are:

● Logged and documented

● Retained for compliance, audit, and regulatory purposes

● Included in monthly takedown and complaint reports, including months with no takedowns

7. Non-Retaliation

DF Media prohibits retaliation against individuals who submit complaints or takedown requests in good

faith.

8. Policy Review

This policy is reviewed and updated regularly to ensure ongoing compliance with:

● Applicable laws and regulations

● Card network and payment processor requirements